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Delivery and Returns Policy
If you are collecting your order from our premises:
If you are collecting your order from our premises, please call us before you travel to confirm that we have your items in stock and also that we have them picked from our stock.
Please ensure that the vehicle/trailer you are using to collect your goods with is suitable
If you choose to have your items delivered:
Our Delivery Charges per drop (Excluding VAT @ 21%) :
Cork | Rest of Ireland inc. Northern Ireland* | |
|---|---|---|
Parcels | € 8.13 | € 8.13 |
Pallet | € 35.00 | € 50.00 |
Truck | € 70.00 | € 90.00 |
For orders over €1500 (inc VAT) | Cork | Rest of Ireland inc. Northern Ireland* |
|---|---|---|
Parcels | Free | Free |
Pallet | Free | Free |
Truck | Free | Free |
Delivery charges cannot be refunded unless the goods you ordered were delivered damaged or faulty.
Within Ireland and Northern Ireland (excluding Islands), McNamara Fencing deliver orders through the following channels:
Parcel deliveries: For small items weighing less than 30kg, we generally send using a parcel service such as Fastway or GLS couriers.
Pallet deliveries: For heavier items such as rolls of mesh and flexible rail, we send these on a pallet via a groupage service. These trucks typically offload via a tail lift.
Truck deliveries: For large items, such as Fence Posts, Sleepers, Stables, rubber mats, gates, etc, we deliver these via 26 tonne rigid trucks equipped with cranes or sometimes with articulated trucks with demountable forklifts. These loads are shipped directly from our premises to the customer. If access to your delivery address is restricted, please let us know when speaking to the delivery team.
Our drivers are instructed not to take their vehicles off a hard road surface.
We are unable to place materials inside buildings such as sheds or garages, due to the increased risk of damage to property. We are also unable to transport products through a property.
Standard deliveries will only include one member of delivery staff.
Our drivers will make every effort to deliver the goods as close as possible to the desired destination on your property using the crane or forklift. If that is not possible due to road surface or other conditions, our drivers are instructed to unload the goods beside, or close to, the vehicle on firm ground.
If you are concerned this leaves your goods in an unsecured location, please inform our sales team as soon as reasonably possible on 022 40723 to discuss an alternative delivery time, when you can ensure you have arranged for someone to help move your goods to a secure location.
This varies by product. For stocked items, we aim to deliver your goods to you within 30 working days of accepting your order. Standard stocked items would normally be delivered the next time we are scheduled to deliver in your area. We will do our best to fit our delivery schedule around your requirements. If you have a specific deadline please talk to one of our Sales Team on 022 40723.
We recommend you do not plan your installation date until the product has been delivered
Not necessarily, if you are happy for us to leave the goods. However, this will not apply in the case of Express or Overnight deliveries, as a signature will be required.
Please note that once the goods have been delivered to your premises, ownership and liabilities arising from ownership transfers from us to you.
For Export enquiries please contact us directly info@kevinm235.sg-host.com or Tel +353 (0) 22 40723.
Product Returns Policy
Your right to return goods exclude special order products which have been made to your specification, unless found to be damaged or faulty on delivery to you. In these cases, the goods will be replaced without charge.
Perishable items, such as: paints and concrete are not returnable under any circumstances.
Items of wood may contain natural defects such as checking, shake, wane, cupping, knots or bowing. As wood is a natural product, these defects are not deemed to be defects unless the item is expressly described as being free of said defects
Spend €1500 or more and get free shipping on your order. (Rep of Ireland and N. Ireland only)
Formula 7® Fence Post Warranty Coverage Period:
This warranty is provided by Wallstown Hardware Ltd. trading as McNamara Fencing (McNamara Fencing) for a period of 20 years from the date of purchase of Formula 7® fence posts.
Coverage: This warranty covers Formula 7® fence posts against structural decay, fungal attack, and damage due to wood-boring insects as outlined below.
Terms and Conditions:
1. Warranty Registration: To activate this warranty, the owner must complete the warranty registration form provided by McNamara Fencing and pay a non-refundable registration fee of €99 plus applicable Value Added Tax (VAT). The registration form and fee must be submitted within 90 days of the purchase date.
2. Non-Transferrable: This warranty is valid only for the original purchaser of Formula 7® fence posts and cannot be transferred to any other party.
3. Coverage Details: This warranty covers structural damage resulting from decay, fungal attack, and damage caused by wood-boring insects, including termites, specifically for the Formula 7® fence posts mentioned in the submitted proof of purchase. It does not extend to issues such as surface cracks, warping, discoloration, damage due to improper installation, impact, fire, or any other non-decay or insect-related causes.
4. Proper Usage: Formula 7® fence posts must be used for agricultural fencing purposes. Any use outside of their specified application may void the warranty.
5. Exclusion of Concrete Installation: This warranty does not cover posts that have been installed in concrete or any other masonry material. Posts installed in this manner are excluded from warranty coverage.
6. Recommendation for Cut or Notched Wood: To ensure maximum longevity and warranty coverage, any cut or notched sections of Formula 7® fence posts should be treated with an appropriate end grain preservative. This will help prevent potential moisture ingress and enhance the overall durability of the treated wood.
7. Claim Process: In the event of structural decay, fungal attack, or insect damage, the owner must promptly notify McNamara Fencing within 60 days of discovering the issue. A completed claim form and certificate of warranty must be provided when filing a claim. The owner must not to dispose of any failed Formula 7® fence posts until the claim has been fully processed and resolved by McNamara Fencing.
8. Inspection and access rights: McNamara Fencing may request, with the property owner’s express consent, access to the land where the Formula 7® fence posts are located. This access will be for the purposes of verifying the accuracy of the information provided in the registration form and assessing any affected posts during the process of a claim for decay, fungal attack, or insect damage. This process may involve the taking of photographs of the fence posts as part of the verification and assessment process. Please be aware that if access is refused and McNamara Fencing is unable to assess the posts in question, this may result in the denial of warranty registration or a claim related to those specific posts.
9. Discounted Replacement Benefit: If the decay, fungal attack, or insect damage is determined to be covered under the warranty, McNamara Fencing will provide a discount towards the purchase of a new fence post. The discount will be initially calculated based on the remaining years in the warranty period and the current price of a replacement post. For example: If a fence post fails after 5 years i.e., 75% of warranty period remaining. McNamara Fencing will offer the end user a discount of 75% against an equivalent new fence post.
10. Exclusions: This warranty does not cover any consequential or incidental damages, labour costs for installation or removal, disposal costs, loss of use, loss of profits, or any other indirect damages.
11. Limitations: McNamara Fencing’s liability under this warranty is limited to providing a discount for the purchase of a replacement post, as outlined in point 9. Warranty coverage shall not extend to any replacement posts supplied.
12. Termination: This warranty will be null and void if the wooden fence posts are altered, moved from their original installed location, modified, or repaired by unauthorized individuals or if the posts are used in ways inconsistent with their intended purpose.
13. Legal Jurisdiction: This warranty is governed by the laws of the Republic of Ireland. Please keep a copy of the proof of purchase, the original warranty registration form, proof of registration fee payment, and this warranty document for your records. For warranty inquiries and claims, please contact McNamara Fencing at the provided contact information. By registering for this warranty, paying the registration fee, and utilizing Formula 7® fence posts, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this warranty
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